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About the Use of Customers' Personal Information

1. Personal information protection policy

When Ube City Bus (hereinafter referred to as "bureau") asks customers for their information such as their address, name, telephone number, etc. by filling out an application form or calling them, in order to properly conduct transactions with them. There isIn order to properly manage information that can identify these customers (hereinafter referred to as "personal information"), we will handle personal information according to the following policy.

  • We will comply with the Act on the Protection of Personal Information and other related laws and regulations, and handle personal information appropriately.
  • We will appoint a person responsible for handling personal information, clarify the handling standards, thoroughly inform employees, and conduct regular education.
  • Personal information entered or asked by customers will be used to provide necessary travel services to customers, manage commuter passes after sales, and ask customers for their opinions in order to improve our services. use.
  • In order to provide the travel services set forth in the preceding paragraph, we will also instruct third parties, such as accommodation facilities, to whom we have notified personal information, to properly manage personal information.
  • When we receive a request for disclosure, correction, deletion, or suspension of use of personal information managed by the Bureau from the customer himself/herself, we will confirm the identity of the customer with a document such as a driver's license. We will respond appropriately.

2. Purpose of using personal information

Personal information described in various application forms

In addition to using it to the extent necessary for the reception procedure of the service provided in the content of the application, we may use it for contacting customers, introducing products, sending questionnaires, etc. I have.

Contents of applicable application form

  • travel application form
  • Various commuter pass application forms

3. Disclosure and notification of personal information to third parties

The Bureau will not disclose or notify personal information to third parties except in cases where it falls under the purpose of use of personal information stated in the travel application form and in cases where it falls under any of the following.

  • With the consent of the person
  • When disclosure or notification is required by law
  • When it is urgent and unavoidable to protect human life, health, livelihood, property, etc.
  • Other cases where it is necessary for the improvement of civic welfare or public interest, and where it is deemed that there is no risk of unfairly infringing on the rights and interests of the person himself/herself.

4. Disclosure, Correction, Suspension of Use, Deletion, etc. of Personal Information

If a person requests disclosure, correction, addition, deletion, suspension of use, erasure, etc. of personal information managed by the Bureau, after confirming the identity of the person at the following window, We will respond appropriately.

5. Use of Cookies and Web Beacons

Our website uses technologies such as "cookies" and "web beacons" to obtain user access information.None of the information obtained through these methods can identify an individual.

It is possible to use our website with your browser set to not accept cookies or not to display images, but in that case, some of the functions provided on the website may be unavailable. It may not be available.

6.Use of Google Analytics

Our website may use Google Analytics. Google Analytics uses cookies to collect access information to our website.For information on how to collect and use access information,Google Analytics Service Terms of Serviceas well as the Google Privacy Policy.

Refer to the following page for details.
https://policies.google.com/technologies/partner-sites?hl=ja

In addition, these can be stopped (opt-out) from displaying advertisements at the user's discretion. Please check the following page for how to stop.

Inquiry window

〒759-0134
Yamaguchi Prefecture, Ube City, Yoshiwa 203-90
General Affairs and Finance Section, Transportation Business Division, Ube City Bus
TEL (0836) 31-1133 (representative)
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